Terms of Service (ToS) – Draft

Effective Date: 1st January 2025

Welcome to Filly Bar Chocolate. By accessing or purchasing from our website, you agree to the following Terms of Service:

1. Eligibility

2. Product Use

3. Orders & Payments

4. Shipping & Delivery

5. Returns & Refunds

6. Limitation of Liability

7. Governing Law

These Terms shall be governed by the laws of Kenya.


📑 Policies

Privacy Policy

We respect your privacy. Customer information is only used for order processing and delivery.

We do not share personal information with third parties except logistics partners.

Payments are processed securely; we do not store sensitive card information.

Shipping Policy

Deliveries within Nairobi: 2–4 hours.

Deliveries outside Nairobi: 24–72 hours.

Delivery fees are calculated based on location and displayed at checkout.

Refund Policy

No refunds for change of mind.

Refunds apply only for incorrect or damaged items.

Claims must be made within 24 hours of delivery.

Disclaimer

Filly Bar Chocolate is not a medical product.

Effects may vary depending on individual.

Consume responsibly and in moderation.